Richard Branson: “Listen to your customers and act on what you hear”

Indledning
Richard Branson is a British business entrepreneur and the world's 236. richest person in the world. Richard Branson was dyslexic and therefore dropped out of school to start his own business. His teacher said you either go to jail or become a millionaire.

Richard Branson has compiled a list of 6 tips for starting your own business. I have chosen the tip: " Listen to your customers and act on what you hear.”

Uddrag
Virgin Hotels would change that. Therefor they made a hotel that appealed more to women. Since the hotel opened, the female customers have appreciated the extra wardrobe space with better lighting in the hallways and healthier options at the meals.

The overall response has been positive after receiving free Wi-Fi, no cancellation fees, and no early check-in or late check-out.

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